All learning paths Learn See Try Make Decide what happens when it fails What this lesson is about Plan the day the model is down or wrong: what the person sees, and who they can reach.
Forty people get your government-form tool on Friday. It calls a model you do not control. What do you write first?
A A line telling people to try again later if nothing comes back. B Plan the day it is down, slow, or confidently wrong, before you launch it. C Watch it closely for a week, and write the plan once you see what breaks.
Check my recall Why this matters These systems fail quietly. The answers get worse and the screen looks the same. So the plan for a bad day is written before launch, when there is still time.
Write the plan for the day your thing is down, slow or wrong, before anybody depends on it.
These systems fail quietly. The answers get worse and the screen looks the same. So the plan for a bad day is written before launch, when there is still time.
Plan the day it is down, slow, or confidently wrong, before you launch it. A confident wrong answer is worse than no answer, so say when you are unsure. Name what the person sees and who they can reach, for each way it fails. Task Your tool answers questions about a government form. The model it calls is down for two hours on a Monday.
Weak approach Shows the last answer it gave, so the page still looks alive to the forty people who open it. Nobody is told the model is down, and a two-hour-old reply is read as today's.
Stronger approach Puts three things on the screen. One sentence admitting the service is not answering. Then the office telephone, and a link straight to the government page for that form.
Why the stronger approach works A person came for an answer and must leave with a way to get one. A stale answer looks alive and sends them off wrong.
Try a changed situation A neighbour asks you the last date to file a form and you only half remember it. Which rule still applies?
Make something yourself Write the failure plan for something you built. Give three ways it can fail, and what the person sees in each case. Name the person or office they can reach.
Lesson 6 of 7 on Small AI products for Bharat next Say what it does and does not do Part 2 ends in a work sample you can send
Read the primary or official source: Google · Rules of machine learning